This issue may be caused by a router that has outdated firmware. For example, this issue may occur if you are using a Cisco router with firmware that is dated 2000 or earlier. For more information about how to solve the problem please visit http://support.microsoft.com/kb/314869/en-us
What do I do if I get error message "Error 800" or when I try to connect? Print
Modified on: Mon, 19 Jan, 2015 at 5:32 PM
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