FAQ
Currently we only offer connections using the PPTP protocol. However, we are looking into offering additional protocols in the future.
Mon, 19 Jan, 2015 at 5:30 PM
In order to fix this issue you have to change the MTU size for your network card. Do that by following the guide below:
Open System Preferences.
Cl...
Mon, 19 Jan, 2015 at 5:30 PM
Follow the guide below:
Open the ZoneAlarm Security Suite panel and choose Firewall -> Zones.
Click Add -> Host/Site (at the bottom right)
...
Mon, 19 Jan, 2015 at 5:31 PM
The router must support PPTP pass through. If it has a built-in firewall it has to have port 1723 open. It also has to support protocol 47.
Mon, 19 Jan, 2015 at 5:31 PM
No, at the moment we can't offer any SMTP-server. This means that you'll have to disconnect the monkeyVPN service in order to send e-mail from your ...
Mon, 19 Jan, 2015 at 5:31 PM
Microsoft has got a guide to why the error occures and how to solve it on their website;http://support.microsoft.com/kb/314485/
Mon, 19 Jan, 2015 at 5:31 PM
This issue may occur if you are using a Linksys BEFSR41 router. For more information please visithttp://support.microsoft.com/kb/329858/en-us
Mon, 19 Jan, 2015 at 5:31 PM
For information about the problem and on how to solve it please visithttp://support.microsoft.com/kb/247231/en-us
Mon, 19 Jan, 2015 at 5:32 PM
This behavior can occur if your computer and the RAS server (Remote Access Server) do not have a protocol in common. For more information please visit http:...
Mon, 19 Jan, 2015 at 5:32 PM
For information about the problem and on how to solve it please visithttp://support.microsoft.com/kb/244603/en-us
Mon, 19 Jan, 2015 at 5:32 PM