FAQ

What do I do if I get error message "Error 800" or when I try to connect?
This issue may be caused by a router that has outdated firmware. For example, this issue may occur if you are using a Cisco router with firmware that is dat...
Mon, 19 Jan, 2015 at 5:32 PM
What do I have to do if I want to use my regular ISP and internet connection?
If you want to use the monkeyVPN service you have to connect using the VPN-connection. If you want to use your regular ISP and internet connection you must ...
Mon, 19 Jan, 2015 at 5:32 PM
What should I do if I get the error "unable to launch cmmon32.exe"?
As far as we know this is an internal error in windows. Please try to make a system rollback or repair the application.
Mon, 19 Jan, 2015 at 5:32 PM
How do I uninstall monkeyVPN?
Just delete the monkeyVPN connection under "Network Connections" in the "Control Panel".
Mon, 19 Jan, 2015 at 5:32 PM